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I live in Slack. The rest of the team at YeshID does, too. So do a lot of our customers. That’s why we created the Slack integration we wrote about in this other post.

Here, I’m going to tell you how we’ve taken that integration to the next level.

The Problem

Imagine you’re in Slack, discussing some problem. Steve’s the guy who seems to have a handle on what to do. The best way for Steve to take the next step is with an app he doesn’t use all the time. He knows how to use it but doesn’t have access right now. So, let’s just get him access. Easy, right? But according to the customers we’ve been talking to, it’s not.

They’ve told us what they have had to do:

  1. Get out of Slack and send an email (or write a JIRA ticket) to the admin for the app to request access.
  2. The admin may not be the approver, so the admin has to email the approver.
  3. When the approver approves, they reply with an email to the admin, who grants access.
  4. The admin then has to notify the requester.
  5. However, the requester might not be the person who will use the app, so they have to notify that person.

It’s a mess. Or as it’s usually described, it’s a cluster- umm cluster-something.

Oh, and compliance? You need an audit trail for compliance. A bunch of emails is not an audit trail. You’ve got to record the decision in an organized way–like in a spreadsheet. Ugh spreadsheets.

Of course, some customers have a Slack channel for requests instead of emails. As the organization grows with multiple IT members, they often have a generic channel for access requests (or perhaps you’re just using the general IT team chat). But now you have to hope your request isn’t missed or forgotten in the buffer.

And you still need an audit trail for compliance. And a way to make sure things get done

The Solution: YeshID’s Access Workflow

We listened to them, and YeshID solved that problem a while ago. Anyone can go to their YeshID console and request an app, and YeshID will manage everything downstream. Anyone who’s clicked on the “Get Started Now” button on the YeshID website, that is.

Hint: click here or on the button to Get Started Now,

If you’ve signed up for YeshID, here’s how it works:

  1. Go to https://app.yeshid.com
  2. Click on “My Apps”
  3. Click on “Request an application.”
  4. Pick the application or request a different one if the one you want isn’t on the list

And you’re done.

Here’s how it looks:

 

YeshID generates a task and gets it to the right person–approver or admin–depending on how you’ve set things up. YeshIID tracks actions and notifies the requester when the request has been completed.

Having YeshID manage the process and provide the artifacts needed for compliance is better than an unmanaged collection (mess) of emails or Slack messages that you have to round up and put into a spreadsheet.

Even Better: Request Directly from Slack

But why even switch focus from Slack to YeshID?

With YeshID’s new Slack integration, you make the request right in Slack—no tool switching. And even better, you can request an application for someone else. Here’s how it works.

  1. Just type /request
  2. YeshID will pop up a request form in Slack

Here’s what you’ll see if you were part of T’s Tangerine Organization.

And the image below  how it would look if you wanted to make a request for Figma on behalf of a guy named Steve Jobs. (Not that Steve Jobs. That one has ceased to be, expired and gone to meet his maker, is bereft of life, rests in peace… see Monty Python Dead Parrot Sketch. This is another Steve Jobs.)

The request goes straight to YeshID and gets forwarded to the right approver or administrator. YeshID monitors the entire process and constructs an audit trail. When approval has been granted, YeshID notifies both the person who has been given access and the person who requested it for them. No loose ends. All loops closed.

Ready to Revolutionize Your Access Management?

Don’t let outdated processes hold you back. Embrace YeshID and experience:

  • Increased productivity
  • Enhanced security
  • Simplified compliance
  • Happier employees and IT staff

Start your journey to streamlined access management today with YeshID!